Official site: sceneshift.org. Scene Shift is also searched as Scene Shift.

Never miss another job.

Scene Shift answers your phone and website around the clock, books real appointments on your calendar, and texts you the moment a new lead lands — starting at $48.50 a month.

Scene Shift at sceneshift.org is not a Windows utility, Microsoft Store app, or set-design publication. It is the 24/7 AI sales floor for HVAC and plumbing companies and the agencies that serve them.

Answer, book on your calendar, prove jobs booked

  • Answer — 24/7 voice and web chat with trade-trained scripts — emergency no-heat at 2 a.m. or a leak on a Sunday, every caller gets a real conversation.
  • Book — Qualified callers become confirmed appointments on your Google Calendar, with SMS confirmations and reminders sent automatically.
  • Prove it — The Jobs Booked dashboard ties every call, chat, and campaign to booked work — so you see exactly what the front desk earned you.

Frequently asked questions

What is Scene Shift?
Scene Shift is a 24/7 AI sales floor for HVAC, plumbing, and home-service companies. It answers phone and web chat, qualifies callers, books appointments on your Google Calendar, tracks every lead in built-in CRM, and texts the owner the moment a new lead arrives.
What does Scene Shift pricing start at?
Packages start at $48.50/month for Main Street Startup (250 voice minutes). The most popular package is Always on Capture at $148.50/month (1,000 minutes), and Autonomous Sales Floor is $298.50/month (2,000 minutes) with outbound sales campaigns. Optional white-glove Launch setup is a one-time $499.
What are the Scene Shift service packages?
Three packages: Main Street Startup ($48.50/mo) covers 24/7 answering, web chat, CRM, and calendar booking. Always on Capture ($148.50/mo) adds Speed-to-Lead callbacks and appointment SMS reminders. Autonomous Sales Floor ($298.50/mo) adds compliant outbound sales campaigns, external CRM sync, and multi-calendar routing.
Do I need field service software?
No. Scene Shift books directly on Google Calendar and tracks customers in its built-in CRM — so you get 24/7 answering, appointment booking, and lead tracking without buying or learning new field service software.
How fast can we go live?
Most companies are live within 48 hours: pick a package, the agent trains on your services and pricing, you forward your line or add the web widget, then place a test call before going live. White-glove Launch ($499) has our team do it all for you.
Can my marketing agency manage Scene Shift for me?
Yes. Agencies run Scene Shift for client locations through the agency program. Your agency manages setup, branding, and reporting while you keep one point of contact. Many trade marketing agencies resell Scene Shift as their own front desk offering.
How do agencies make money with Scene Shift?
Agencies pay a platform fee — Agency Starter $97/month for up to 3 managed locations, or Agency Unlimited $297/month — plus $98.50/month wholesale per managed location. Agencies set their own retail price to clients, typically $250–$400 per location, and keep the difference.
Does Scene Shift make outbound sales calls?
Yes, on the Autonomous Sales Floor package. Scene Shift runs outbound campaigns from CSV lists with consent attestation, Do-Not-Call registry pre-checks, and an admin kill switch — compliance guardrails are built in. Speed-to-Lead callbacks for new form leads are included from Always on Capture up.
Can Scene Shift collect customer reviews?
Yes. The Hands-Off Reviews add-on ($99/month) asks happy customers for reviews at the right moment and routes feedback before it becomes a public one-star. Available on Always on Capture and Autonomous Sales Floor.
How does Scene Shift prove ROI?
Every package includes the Jobs Booked dashboard, which links calls, chats, and campaigns to actual booked appointments — so owners and agencies see revenue impact, not vanity call counts.